Thanks for buying products from TSD, she is a service oriented company.
TSD products are one month exchangeable, and 1-5 year labor warranty
TSD hardware product limited warranty
|SAW Touch Monitor||5 years|
|Touch Screen||Complete||3 years|
|Embedded motherboard||3 years|
TSD warrants you that your TSD hardware product shall be free from defects from the date of purchase until the expiry of the time period specified. This warranty is non-transferable and is limited to the original buyer.
How to obtain warranty support
Please contact our customer service center if any defects occurred under guarantee period, TSD team will give you technical assistance. We will offer you warranty service if TSD hardware have defects.
This warranty does not cover problems or defects resulting from:
(1) Abuse, misapplication, unauthorized repair, modification, or disassembly.
(2) Product serial label is lost, unrecognizable, or product is not produced by TSD;
(3) Strong physical pressure, electromagnetic interference, static electricity, and other factors.
(4) Scratches, erosions, stinky, rusty, oxidation breakage by improper operation, or harsh using environment.
(5) Breakage by natural disaster such as flood, fire, thundering, earthquake, hurricane;
(6) Cannot offer valid proof of purchase like invoice, or warranty period is expired.
(7) Improper operation by the user.
TSD will charge for maintenance of products that warrantee period is expired.
Gracias por la compra de productos de TSD, ella es una empresa orientada al servicio. Productos de TSD son intercambiable entre un mes y tiene garantía 1-5 años, como sigue: